Report a Concern

Quality of your care and safety is important to us! If you have any unresolved complaints regarding patient care or safety issues you may:

  1. Report your complaints directly to the department director or the complaint hotline at 712.213.8012.
  2. Report your complaints online through our ‘Contact Us’ page.

You will receive a prompt response to your concern.

If your concerns cannot be resolved, you may report them to our accrediting body listed below:  

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Toll Free Tel. No. 800.994.6610
www.jointcommission.org  

E-Mail: complaint@jointcommision.org  

Fax:
Office of Quality Monitoring
630.792.5636

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5 p.m., Central Time, weekdays. 800.994.6610. 

Events and News

Breastfeeding Class
  • Breastfeeding Class

    Taught by our own International Board Certified Lactation Consultant. Learn tips to get the best start and promote a successful experience. Breast pumps also discussed.
    Tuesday, September 15, 2020
    6:00 pm - 8:00 pm

    Click for more information.
Childbirth Class
  • Childbirth Class

    Convenient half day class. Learn from a nurse certified in teaching childbirth classes. You and your support person can learn about labor, birth, and how to prepare for one of the most important times of your life. 
    Saturday, September 19, 2020
    8:30 am - 12:30 pm

    Click for more information.