Buena Vista Regional Medical Center has been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®. The award signifies that BVRMC has been ranked within the top 100 hospitals of similar size based on number of beds.
According to the Women’s Choice Award, BVRMC is one of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S.
“Our providers and employees at BVRMC work hard to ensure that our patients have the best experience and outcome possible,” said Rob Colerick, BVRMC CEO. “Patients should choose a hospital where they feel confident in the care they will receive, and we are grateful that our community continues to support and trust our services. We are honored to receive the 2023 Women’s Choice Award as one of America’s 100 Best Hospitals for Patient Experience.”
The methodology used to select BVRMC as one of the 100 Best Hospitals for Patient Experience evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s health care preferences. The award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:
- Effective communication with nurses and doctors.
- Responsiveness to requests for help.
- Providing patient recovery information.
- Explanation about medications before being administered.
- Bathroom and room cleanliness.
- Peacefulness of room at night.
- Patient recommendation rating.
“You’re not just a number here,” says one BVRMC patient. “From the minute you are greeted at the door, they make you feel comfortable.”
“By raising your standards to meet the highest expectations – which studies show tend to be held by women – you’re giving everyone the best you have to offer. As one of America’s Best Hospitals for Patient Experience, your entire hospital and all of your service lines are lifted up for the exceptional experience you provide – not only for women but for all patients,” said Delia Passi, founder and CEO of the Women’s Choice Award.