Buena Vista Regional Medical Center has been named as a recipient of the 2020 MAP Award for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (HFMA). As a national award winner, BVRMC has met industry-standard revenue cycle benchmarks, implemented the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense® initiatives, and achieved outstanding patient satisfaction.
Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. The award was formally presented on July 17 during a session of the Virtual Annual Conference.
“We are honored to have been chosen for this prestigious award,” states Krista Ketcham, BVRMC Chief Financial Officer. “I have always known that we were doing the right things to help our patients have a positive experience with the financial aspects of their health care provided at BVRMC. Receiving the MAP Award validates the great work that our Revenue Cycle team at BVRMC does every day.”
“Congratulations to all of our winning organizations, which have not only adopted HFMA’s Best Practices for Patient Financial Communications but also achieved excellence in revenue cycle overall,” said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA. “These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways.”
Created by and for health care leaders, HFMA’s MAP initiative sets the standard for revenue cycle excellence in the health care industry. MAP is a comprehensive strategy that allows organizations to measure revenue cycle performance using the industry-standard MAP Keys; apply evidence-based strategies for improvement; and perform to the highest standards to improve financial results and patient satisfaction.