Insurance and Payment Policy

We welcome you to Buena Vista Regional Medical Center as a patient and appreciate the opportunity to provide you with medical services. If you have questions or concerns that are not covered, please allow our hospital staff to assist you in answering them.

Message To Our Patients

Hospital policy requires full payment of all accounts for services rendered. The following credit policies were made after careful deliberation and are necessary in order to maintain a good hospital-patient relationship. These policies must be followed by all patients if we are to continue to maintain our ability to provide quality healthcare services to our area. The hospital will render emergency medical care to all persons in need, regardless of race, creed, color, national origin or ability to pay.

To assist with payment, the hospital accepts personal checks, cash, Visa, Mastercard or Discover credit cards.

Credit Policy

Health Insurance

Self Pay

Medicare/Title 19

Workers Comp/Litigation

Anesthesia Service

Pay Bills Online Here

Office Hours

The business office is staffed 24 hours a day, 7 days a week for your convenience and assistance!

Insurance and Billing Related Questions Answered:

Monday - Friday 8:00 a.m. - 4:30 p.m.

Telephone: 1.712.213.8688

Toll Free: 1.888.712.5433 Ext. 8688

Physician Billing

Physician charges are not included as a part of your hospital bill. You will receive separate bills from physicians and/or surgeons who participated in your diagnosis and treatment, and any questions regarding these bills should be directed to the telephone number printed on the physician bill. Depending on what services you have had at our facility, you may receive bills from your:


Nurse Anesthesist